Frequently asked questions about Mediaddress
The use of Mediaddress entails full compliance with the GDPR rules, so the only thing you have to worry about is to create the most appealing press release possible and select the target list of journalists!
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Our free trial
No, activating the test password implies no obligation, to request your 7-day free trial simply complete the following form indicating your name, surname, email address, telephone number and the company you work for. One of our sales staff will call you and provide the credentials for the trial period along with a few tips on how to use the program.
No, the trial is a tool with a purely cognitive nature, that is intended to assess the completeness and immediacy of the research results, as well as the degree of updating.
Certainly, with Mediaddress you can configure lists of recipients based on certain criteria such as role in the company, publication circulation, sector of interest or even city.
Updating is one of our strengths, we have diversified it into 3 processes, crossing the various media parameters such as dissemination and issuing frequency (bi-monthly for national newspapers, quarterly for local, etc.).
Updating is requested by the editorial offices but also uses media monitoring on timely changes that occur at the top of the headings. There is an active procedure for immediate checking of emails sent by customers that are not delivered.
Finally we carry out an electronic check on the articles looking for new names.
Our update system has the EN ISO 9001: 2015 Quality certification
There are three update systems:
– Direct contact with editorial offices
– Check our daily press review on daily “chair changes”
– Electronic check on article signatures, looking for new names.
Yes, currently Mediaddress provides you with a report comprising:
– Number of sendings
– Messages opened
Yes, in the “Sending” option you can find the status of the messages sent with the names of journalists who received your communication and the indication of the opened/unopened status of your email
The recommended sending limits are 4000
Our plans include the following email thresholds:
– Start: 10,000
– Pro: 50,000
– Full: 100,000
Once you reach the email threshold that you can send per year, you can make a paid increase.
The ceiling can be increased by 50,000 and/or 100,000 units
Yes, at the time of sending you can choose which email address to indicate
We can only guarantee the reliability and completeness of the data contained in the database.
Our statistics indicate 97% of emails delivered. The report of the “Sending” option provides the outcome of the message sent for each name with an indication of the email status:
– Sent, unopened
– Not delivered (communication problems with the recipient’s server or full email box)
– Wrong, syntactically incorrect or no longer active address (this type of communication is automatically sent to our email address control system with a subsequent almost immediate replacement)