Service FAQ: how do Mediaddress mailing lists work?

How many personal contacts can I add to the database?

There are no limits to adding journalists' personal names. Naturally, in compliance with the European GDPR in force, the ownership of the data processing and the relative adaptation to the standard is the responsibility of the user making the insertion.

Can whole mailing lists be downloaded to Excel?

Yes, you can export mailing lists to Excel.

How is data retrieved?

There are three update systems: – Direct contact with editorial offices – Checking our daily press review for job changes – Electronic check on article signatures, looking for new names.

How often is your database updated?

Updating is one of our strengths, we have diversified it into 3 processes, crossing the various media parameters such as dissemination and issuing frequency (bi-monthly for national newspapers, quarterly for local, etc.). Updating is requested by the editorial offices but also uses media monitoring on timely at the top of the outlets. There is an active procedure for immediate checking of emails sent by customers that are not delivered. Finally we carry out an electronic check on the articles looking for new names. Our update system has the EN ISO 9001:2015 Quality certification.

Mediaddress Italy plans: find the right plan for your press office!

For any questions or requests for information, our customer service team is at your disposal.

Start
most popular
Pro
Full
Users included
1
1
1
Italy Database
Freelance Database
Contributors Database
Full contact details visibility
Unlimited PDF export
Notes and tags
Black list management
Archived mailing lists
Up to 3
Up to 25
Up to 50
XLS exports (1)
Up to 10,000 contacts/year
Up to 35,000 contacts/year
Up to 75,000 contacts/year
Emails
Up to 10,000/year
Up to 35,000/year
Up to 75,000/year
Scheduled email sending
Email sending report
Journalists' social media accounts
Profile customisation
Profile creation
Articles
Journalist search by keyword
Press release publishing on Windpress
Support (2)
Basic
Plus
Plus

(1) Exports: 10,000 journalists/week – 10,000 outlets/week.
(2) Basic support: first training session included – support via email. Plus support: unlimited training sessions – support via email, chat and phone customer care.

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